Web root
Attention to detail (Lack Of)
- 06-16-2010
- 14
I bought Webroot after I talked with my organization IT Expert, who stated it had been first class and the surface of the point for junk / spyware problems. I'd to acknowledge at that time and also the previous 24 months have now been outstanding! I simply got the scratch to test their fresh "BETA " update on the test schedule, But got" the base" instead. They did not actually get ready for this offering. Our guess is they desired to defeat Bing using their "BETA " task and simply flat-out blew it! I acquired a deadly mistake when it attempted to update, then it it'dnot I'd like to return to the last verson 6.1.0.145 that will be really fairly strong in most values. After I required aid, The beta Group choose to go polish for that weekend! Departing my program practically bare against al the garbage thats comes wthout sufficient protection. And so I trotted myself to BESTBUY invested $ 64.19 om Kapersky 2010 Antivirus, wich has finally gotten a hold about the garbage that strike this weekend. I named today: talked to Paul, who threw me within the Beta team Who'd simply signed-off for that evening! After investing 78 units on-hold, " robo clerk" stated nore than 30 mins. Named back plus they were closed for that Day. Which is really a couple of BS@#%&. Another good illustration of BAD CUSTOMER SUPPORT! Just how long do they be prepared to be Number 1, when they cannot back up the things they market, Appear @ th BIG3 automakers and Toyota! All of them got a poor tumble. I suppose should you get your condition resolved you get otherwise where. Wake -up webroot!!
Company: Web root
Country: USA
State: Indiana
City: Indianapolis