Sonic Solutions Online Store
Failure to honor conditions of offe
- 08-04-2009
- 12
Bought Toast from an older, greater-listed provide that involved a "Free blu ray plugin." Organization had been providing Toast in a discounted, but with no 'free' plugin.
Was billed the larger cost, however the plugin wasn't involved.
Invested many times on telephone with e-mail, calling both Sonic Solutions Online Shop (supplier) and also to Roxio (item maker), trying to get possibly the 'free plugin' (prohibited, they state) or perhaps a price-reduction.
I Have provided all data required from the organization but have gotten no credit. While I ask exactly what the standing is of the required credit, they deliver me again exactly the same boilerplate mail requesting exactly the same info I Have already delivered twice.
Everybody I Have talked to hasbeen respectful; some people have appeared qualified enough to comprehend the issue.
But by 4 August six months following the purchase, my demand to return the distinction between your older present (not fulfilled) and also the present cost (fulfilled) is not being contacted.
Company: Sonic Solutions Online Store
Country: USA
State: Texas