WebWatcher
Poor Product / Worse Service

Barely know how to start. I've drenched 13 difficulty seats previously year but a number of other issues/concerns have gone unreported. Simply to identify several issues:

- site often down

- shed capability to check certified computers

- need to reset software system frequently, very time intensive

- needed to reinstall licenses 3-4 times

- unintuitive application, badly created

- tech-support is terrible, probable outsourcing offshore

- cannot achieve anybody live, if you don't buy VIP assistance

- not a-one moment purchase, organization attempts to rob you for necessary updates (that are not)

- paid $250 for just two permits, subsequently compelled to cover update to new edition (was Informed older version would no further be recognized).

- A Wells, VP of Customer Revenue, reacts that I had been "fortunate" that I acquired this type of good deal and just needed to spend $29 for an update versus $193. Are you joking? $193 along with $250. CyberPatrol along with other items cost-less than $40 and also have all of the same performance.

I might go ahead and on-but I am furious again simply writing this.

Company: WebWatcher
Country: USA
State: Georgia
City: Atlanta
Site: awarenesstech.com

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