ATG Stores
Broken Furniture and Broken Company

Furniture & Equipment

I purchased an office collection Samuel Lawrence furnishings from Allied Trade Team (ATG) shops in-May of the year. I acquired many deliveries over a three-month time. Out-of four deliveries, two ended up to possess broken furniture. That's 50% broken on furniture sent to my home (shelf and file case). There's no full within the world where having 50% is appropriate for quality control reasons. I told the client support that I needed an upgraded for that furniture which was damaged and needed to delay nearly 3 months to get a substitute shelf. I never obtained an upgraded document case and so I named customer support again. 8 weeks after I required an upgraded document case I had been informed that, this product was no further in-stock and was no further being created. First, could it be my obligation to get hold of a business to obtain these details? This issue is rhetorical. ATG mentioned that I'd get a reimbursement for that record case three months before. I'm still waiting, and that I am certain that this really is likely to have a while.

For me, what I've found while coping with ATG. The corporation may be the toughest I've actually handled, they ought to possess a disclaimer on the site that states, “we pull on all amounts, of course if you're happy you're within the group of clients which have worked with us." The furniture they market is created in China which means you understand it's excellent quality like anything else produced in China (ATG doesn't promote this reality on the site). ATG uses the toughest / cheapest delivery companions they are able to discover and that's why 50% of my furniture turned up damaged. The corporation ought to be prevented their return procedures are dreadful. I've been informed that they're awaiting the shippers to return them-so that they'll return my income. Awaiting an interior reimbursement from their releasing companions isn't the consumer’s obligation. I've no idea how and just why this business has survived, they're damaged on all amounts! Suggest preventing ATG shops and likely to traditional furniture shop later on.


Company: ATG Stores
Country: USA
State: Tennessee
  <     >  

RELATED COMPLAINTS

Mor Furniture For Less
Never in my life have I dealt with such poor customer service and a process so broken

Mor Furniture
Lies

Ashley Furniture
Damaged furniture - leather couch sectional

One Click Furniture
No replacement for damaged furniture

Mor Furniture For Less Inc
Company is Fraudulently Keeping Our Refund - Dining Room Curio

Norwalk Furniture
Damaged products

Ashley Furniture Home Store
Extremely damaged property

Furniture Land South
Horrible customer service

Ashley Furniture
Delivery issues and damaged furniture

Ashley Furniture
Terrible customer support! No reimbursement!