Rooms to Go
Unjust Warranty Policy/Terrible Customer Support

Purchased a bed collection worth $1700 at RTG. It triggered back, throat and neck pain. They arrived and decided the bed collection was faulty. Their guarantee plan is just a laugh and incredibly unjust. I'm today obtaining a collection worth only $1000. This really is anything I rest on every evening along with a distinction of $700 certainly may rest differently! The substance and appear of the brand new collection is a lot lower in quality. Attempted calling customer support through e-mail and telephone, equally provided no aid. Problematic this through the Greater Business Office, again did nothing to obtain me another bed collection that's comparable. Ideally, if enough folks protest they'll alter their plan to become reasonable towards the customer. I have invested over $5000 with RTG which is how I'm handled! The man in the shop actually explained that I really could protest to corporate however they would not care or do something! Never may store there again! I really couldnot think these were prepared to shed my company over this!

Company: Rooms to Go
Country: USA
State: Florida

  <     >