Ashley Furniture
Poor Products/Poor customer service

Our Mother bought a livingroom collection from Ashley furnishings in July. Once the furniture came there have been darks spots about the substance of the pillows. We informed Ashley plus they stated that they'd substitute the collection for all of US. 30 days later we nevertheless didn't possess the traded collection alternatively, we were informed this specific collection wasn't being created anymore

Today it's January - exactly the same collection is falling apart. The body of the particular sofa sits approimately 4" in the foot of the sofa and it has triggered the pillows to break down within the body and enables you to stay just like a taco! My Father really needed to spot a-4 inch bit of foam underneath the pillows of both sofa and also the loveseat! Who must have to achieve that - it is a 6-month previous livingroom collection

Ashely sent a specialist who informed us the pillows were all within produce needs except one! The body was in finish (yes, but 4" below the bottom)! We were informed we're able to refuse the support suggested and obtain our cash back.

This being said, we did that. I had been informed by Stephanie in the Draper, Utah Ashley shop that since my Mother required the 20% discount (it had been truly just 15%) and because the thirty days in the day of purchase has handed, there's nothing they might do! Truly, should not furniture keep going longer than thirty days? The 15% discount which was provided was handed about the mateial just... The substance only was also being included in a-5 year guarantee that price $129.00! Humorous, the substance and also the livingroom collection are understand longer being created - I wonder why

Long story short people, I'd suggest you look elsewhere. Utah has some amazing furniture shops - Ashley is not one

Kriston - Salt Lake City, Utah

Company: Ashley Furniture
Country: USA
State: Utah
City: Draper

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