RugsUSA
Slow delivery and charged for their erro

RUGSUSA: I waited more than 4 months for shipping of 1 carpet and two rug parts. Could not contact them by telephone; no solution. Their "Live-Chat" didn't occur. E mailed them 4 occasions, no solution. After 5 efforts, lastly a person representative responded the telephone. Once the patches were ultimately shipped, one of these was evidently the incorrect size. Used to do not recognize this. Additionally, this alleged mat was a maximum of a skinny page of non skid content, less remarkable than rack coating offered at Walmart. I reduce it to suit and put it under my carpet within the home that we was ultimately ready to make use of following a 4 week delay. Three months later, I obtain an email from RUGSUSA to inform me the "mat" was the incorrect dimension and since I have had exposed the bundle, the organization would bill mean extra $20. Cheers for that support; I suppose their email works good once they need even more money. I'll never make use of this organization again.

Company: RugsUSA
Country: USA

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