Stearns and Foster King Mattress
Defective, sagging, poor customer service

Furniture & Equipment

Bought As&Y King Bed in 2006. Settled nearly $2,500."Openings/dropping" from in early stages - within first-year. When you get caught inside it, cannot roll-out. Triggered substantial back pain aswell. Approached shop - Art Truck who directed somebody out to examine. Dropping was just 3/4"; insufficient to benefit an answer. Submitted a state with Sealy/S&Y in 2007 & poor, poor, unresponsive customer support. Low responded telephone calls, horrible internet state administration. The loose has simply become worse and worse, in addition to the connected chronic backpain. It's uncommon that for that guarantee to become regarded, dropping should exceed 11/2" & WHICH IS UNDER NO-LOAD. Your mattress sags significantly, much more when installing onto it. Just how can they gauge the efficiency UNDER NO-LOAD, or with no fat onto it? Ultimately got a completely independent states broker out towards the home a week ago — three years later!!! Dropping calculated only one" (without weight), state continues to be refused by S&Y. Next choices? Toss the mattress away and flush $2,500 absent. Just before this, had excellent fortune with Sealy beds for previous 30 years. This isn't a business that I do want to conduct business with-in the near future. Unfortunate that there's no option, which we ought to spend-out more money to get a new item. Any tips about extra choices to obtain retribution? Employing a lawyer appears senseless from the money and time viewpoint. What's a customer to complete?


Company: Stearns and Foster King Mattress
Country: USA
State: Michigan
City: Plymouth
  <     >  

RELATED COMPLAINTS

Stearns & Foster King Mattress
Indentation in mattress - 2 times!

Sealy/Serta/and Sterns and Foster
Sagging mattress

Stearns & Foster / Sealy Mattress
Fraudulant warrenty

Stearns and Foster
Bad Mattress

Simmons Beautyrest Mattress
Mattress guarantee not upheld

Stearns & Foster Mattress
Most horrible mattress!

Comfort King Mattress Factory
Bad mattress

Stearns & Foster
Defective mattress

Stearns and Foster
Defective mattress

Ashley Furniture
Poor quality and poor costumer service - Stearns & Foster Tuscan King Size Lates bos spring, matress and support system