Haynes Furniture
Carpert installation

Furniture & Equipment

Take-all these grievances and notice them nicely. I just want I'd have researched Haynes more before I bought furniture and rug from their website. I bought my rug in December of '08'. The rug was place in per week before my kids marriage ceremony on Dec 20 (that was being done within the space where the rug had been changed in). The very first team in the future in and place the rug in was HORRIBLE! These were unprofessional, did careless work, fixed a large part and didnot tell me, it appeared as if they required a box-cutter down the center of the area where the seam was, there was a 3/4 inch space from wherever the rug finished and also the doorway began, plus they didnot possess the correct gear and needed to return 24 hours later to complete. Which meant a later date off-work for me personally. I reported towards the organization, that they weren't really supportive instantly. I told them in those days used to donot need anything-but them in the future and get it done right. They ostensibly attempt tosay whichever they've to express to be able to not change it again. I'll declare that much, I named my salesperson, And he was really quick on obtaining the ball rolling. I eventually got somebody available to determine the rug and he decided the entire rug needed to be changed. Obviously, it got another month. Next time they arrived in I got a later date off-work, they changed it again and there is a rug downside! Three days off function to date! Along with a 50-year old violin that's to maintain being transferred and today truly must be updated! Arrive at discover, the very first men they delivered to substitute the rug had a poor status and several grievances on him from everybody, however they proceed to complete business with him. They're companies. Today its April and that I simply had the rug changed, Installment #3! 4 times off-work, 2 days off for your inspector ahead and examine the rug, several telephone calls and alot complications with my family room not having the ability to completely place back together for more than 4 weeks! Sadly for me personally, this rug has charge me significantly more than it had been worth. Attempting to cope with customer support was horrible. I expected just for my time for you to be paid, and also you might have believed the customer support representatives were spending it out-of their very own wallet! They ultimately, after several efforts and a whole lot more telephones calls, paid me having a "gift certificate" by having an expiration date onto it. Like I truly wish to accomplish anymore company together! As much a I am worried, it did not create some of this value what I bought.

You reside in yorktown, virginia us


Company: Haynes Furniture
Country: USA
State: Virginia
City: Newport News
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