Pottery Barn Ivory Felt Shag Rug
Extreme Small and Shedding

We possess a shag carpet from Pottery Barn. The carpet continues to be exceptionally pungent more than 1 year and continues to be losing for that period we'd it. Fundamentally the strange odor went away and we believed the shedding might disappear likewise. I'm cleaning the carpet every additional day-to maintain the shedding in check. Holiday we'd friends over having a child. We were all-in the area and out of the unexpected the infant began to cough etc. We unearthed that the infant had many of the rug wool in her mouth and we'd to digit out. Fortunately nobody got injured since she was under immediate guidance. And so I named PB 4x and was rudely handled since the rug was something special ($1000) and that I didn't possess the bill. At the start of Jan I ultimately got an individual about the point (after delivering numerous emails, providing to deliver pictures of the labels and also the rug and providing to deliver them my gathered sheddings - from the morning value and from the infants mouth!) But NOTHING. Anyway, Harriet Wilson assisted me and guaranteed me that she'd move it along towards the appropriate department plus they might enter contact with me. All I had been requesting was to displace this defective rug. She explained I ought to wait 2-3 months. Four weeks later I named again and spoke to her and again, she asked me to hold back. On Feb 21 I named (my first-contact along with her was January 10) and needed to be extremely prolonged. She "wasn't on her table" twice and that I requested to become called back by her. She did and stated that there's nothing they are able to do simply because they require evidence of purchase!!! I expected for that handle of the division and he or she explained to deliver another mail!!!

Company: Pottery Barn Ivory Felt Shag Rug
Country: USA

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