Mattress Firm
Poor customer service

My spouse and that I went in to the Bed Company searching for minimal costly Double bed collection. The sales person Jaime, showed us the inventory beds. The least expensive bed had absolutly no support and price $179. The following cheapest price $238. They appeared only a little expensive. I told Jaime that people desired to move browse around in a handful of shops to evaluate quality. Jaime stated they'd the highest quality. Subsequently extended to provide a "offer". He mentioned he'd attempt to obtain a buddy and household discount for all of US. I mentioned I'd nevertheless prefer to browse around, and might perhaps be back easily might still get that offer. Jaime stated that easily quit he did not believe he could easily get the offer. (appeared only a little bad) Therefore we allow him contact, obviously he got the discount. It did save approximately $40 off their regular cost. Therefore we chose to purchase. We invested $220 after fees. About the bill, it mentioned they'd a 110% low cost guarantee. And so I chose to proceed to look immediately after we quit. I came across and advertised cost with Large Tons to get a John Arrington TWIN-SET, equally bed and container, for $109.99. I called-up Jaime to allow him understand. He explained there's no method that it's nearly as good quality whilst the bed that people had previously selected. He continued the web towards the Large Ton site, and noticed the advertisement. While he called back he agreed to provide us the "el inexpensive-e" for that Big Lot cost. I turned really discouraged with this specific, since their bill stated 110% reimbursement. Then Jaime inquired concerning the guarantee. The Big Ton associate supervisor Bob in Auburndale, stated there is a manufactors warranty, but nothing else. I expected Jaime if he understood what guarantee that might be. He explained no. But the bed at Bed Company was a-1 year. I thought that the guarantee was atleast that. Jaime subsequently desired to talk to Bob from Big Tons. Bob pleasently decided to on my cell. We obviously ended the purchase with Bed Company, and got the Big Lots bed. Cheers but no because of Bed Company due to their OVER PRICED aid!

Company: Mattress Firm
Country: USA
State: Florida
City: Lakeland

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