Pm bedroom gallery
Product quality and service

Wish i had bothered to find reviews before i making a purchase.

I made a recent $4k plus purchase of several pieces. Delivery was at about 6 weeks (i was told 4-6 weeks).

Not counting all fit finish, the furniture is nice. Lacking is attention to detail, i.E. Knobs drilled and set uneven, broken door stays, etc.

I would hardly call this a quality outfit for several reasons.

#1. Can't believe the delivery guys don't use furniture dollies. Their backs will likely give them problems in the future based on what i witnessed as they carried heavy pieces of furniture in my home.

#2. The hutch i bought has two bifold doors. The knobs on one door are way off, by about 1/2 inch. No one would have trouble seeing this blatant absence of quality craftsmanship with the naked eye. Also, one of the doors also has a broken stay.

#3. Two level headed calls to their service guy who has yet to answer his phone, have gone unreturned. Not one return phone call.

They've lost out on future sales here. I had considered buying another bedroom set from them. Will not recommend them to anyone.

Company: Pm bedroom gallery
Country: USA
State: Illinois
City: Lombard
Site: pmbedroomgallery.com

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