Value City Furniture
Poor customer relations

I went into the Woodbridge, VA store and was attacked by several salespeople asking to help me. This was my first time in going to the store although I'm not a 'green' consumer. The worst one was a salesman that kept calling himself 'Rose'. I believe he was from Jamaica or somewhere. He lied to me and told me that items I was interested in were in stock, I later found out he was lying to me. It hadn't been in stock for several weeks and I received something I didn't want. When I called about the error, I was told that was what was on my receipt! No matter what I told them, the sales person was correct in their eyes. My guess is that instead of happy customers, they just want to keep the lousy, lying salesman. A Rose by any other name is NOT a Rose! Beware of him!!!

Company: Value City Furniture
Country: USA
Site: vcf.com

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