Ashley Furniture
Missed delivery, then items not ready on rescheduled date

I bought everything from them and they said it will be delivered in about two weeks. I said OK. Then a few days before delivery I got a phone call for delivery confirmation. They did not deliver them in the date (Wednesday, Jan 15) and time they confirmed with me and said we deliver everything about 3 hours before the confirmed delivery time. Then I called them and told them about their mistake, they said they will deliver them on Friday Jan 17.

Guess what happened on Friday, I got a call from them and they say they do not have some of my items ready for delivery!!! I told them if you do not have them how you claimed to have delivered them to my house two days ago??? Are you kidding me??? And their system is so messed up. Nobody takes the responsibility! The only answer you hear is: "I do not know" So if you care about your time, just avoid Ashley Furniture!!!

Company: Ashley Furniture
Country: USA

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