Kroger
Custimer Service

Our 2-year old boy had dropped his mechanism and began sobbing and yelling. I had been attempting to console him and so I might complete my buying journey (it is a 30-minute journey there 1 method for me), when a worker buying off the time, as well as in standard but without name-tag screamed at my boy. She actually screamed within the volume of his cries and stated "YES WE REALIZE YOU ARE HERE. WE ARE ABLE TO HEAR YOU, THE ENTIRE SHOP COULD HEAR YOU!!!" She had been mean, and had a frown on her experience, therefore there is no mistaking her purpose together with her remark.

It was so frustrating in my experience. I can't think any worker might have this kind of attitude toward a person. I'm surprised and shocked. A cashier as of this same-store put my buddies bill in her encounter a couple weeks before before strolling down. I actually donot understand why unexpected change in customer support. It is nearly as though workers have now been directed to become as mean as you can when they visit a client using coupons. I'm so ashamed by this perspective change (and that I am by no means an consumer!!!), that after 7 years of faithfully buying there, I'll not return again. I am getting my company to Albertsonis where they still remember customer support.

Company: Kroger
Country: USA
State: Texas
City: Rockwall

  <     >