Dairy Queen
Wrong order Unwillingness to fix

I got my loved ones towards the nearby Dairy Queen within city (Northern Sea Blvd.) on May 6. We've consumed here often without any issues. With this day it was false.

We put our orders. I requested a sizable blizzard with nuts. They organized our blizzards and my loved ones lay down to consume. Following a couple attacks I couldn’t discover any nuts and so I went as much as the table to protest. The woman that got my purchase stated yes he requested nuts and also the woman that stuffed the purchase apologized and stated they’d make me another. Then your supervisor on-duty arrived and stated that they might not make me a different one after which stated they might but she’d need to cost me for this. Then she claimed they couldn’t include the nuts because of sanitary factors (I am aware that) and that she might just provide me the nuts privately). I discussed which was not how I needed my blizzard also it wasn't the way in which I requested it which I needed a brand new blizzard or my cash back. She again mentioned I’d need to purchase it. And so I subsequently requested for my cash back. She advised me-she couldn't do this both. I quit my blizzard about the table and informed everybody provide that people wouldn't be back.

I'm extremely disappointed concerning the whole experience. I am aware and take that individuals make errors. But I taken care of what I needed and didn't obtain it. It had been the duty of the shop to create it right. This supervisor evidently doesn’t have any respect on her clients satisfaction.in the minimum I ought to have now been provided a reimbursement of my purchase, my households blizzards were good. Nevertheless, I quit it about the table in order for them to eliminate.

No further can my loved ones and I consume only at that Milk Queen and that I'd counsel you do-do exactly the same!

Company: Dairy Queen
Country: USA
State: North Carolina
City: Jacksonville

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