Burger King
Bad Customer Service

Horrible experiences in the past 3 or so years at this burger king in kalamazoo michigan... Cork street and sprinkle road location... My wife and i used to go to this location many times a week and considered ourselves loyal customers... For years we visited them at least 3-5 times a week and spent our hard earned money... They were ran or managed by a guy that my wife loved... He was very good with customers, kept a clean restaurant and a pretty decent speed at the drive thru. While there were soemtimes it was a bit slow, it was never what i would consider bad and never worse than mcdonalds... We think his name was ryan... They should bring him back bk!!! This new lesslie chick who runs it has the speed down but her customer service sucks and we've had at least 6 different issues with their customer service in the past 3 or so years... We believe the guy we liked was just let go and unless he stole money there should have been no reason this happened as he ran a clean quick store, but truly loved his customers and we saw him every time we were there, he was very hard working...

On a seperate note burger king, you guys at carols corporation need to watch out for that michelle lady that is the district manager for you. She is not very helpful as we have called on 3 of the former said issues, and have only been given 1 call back and we were not satisfied at all from her.

Oh well, we wont be back unless you guys bring back ryan!!!

Company: Burger King
Country: USA
State: Michigan
City: Kalamazoo

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