Dominos Pizza
Employee hung up over coupon code and manager never called back

I called around 3:30pm to order from a "corporate flyer" Domino's mails out. I advised the person by the name of Hery that answered the phone I had a coupon and read it to him word for word. I advised him it was for a large pepperoni feast pizza at $13.99. He asked me for the code on the coupon and I am familiar with that usually printed below the price but this set of coupons that I received in my mail did not have them. I advised him there was none he was agitated and stated he didn't know but I had to give him one for him to continue to help me.

I explained after he kept repeating himself over and over. I explained look Hary I do not have a # to give you but your more than welcome to take my whole sheet of coupons sent by Domino's for your other customers when you come to deliver. I cannot make one up for you? Well he continued to be upset and stating he didn't know or cared. I informed him look Hary I'm trying not to get upset I understand you don't care nor want to deal with it but I am not making this up. He stated he didn't care he was tired of talking to me and hung up in my face!

I called back spoke to Cindy which went on to place my order and knew that those set of coupons did not have any codes. I asked to speak to the Manager which was never there by the name of Demetri. I called several times back asking for him. Left him a message and do you think I have received a call back? No I have unfortunately yet to receive such call.

Company: Dominos Pizza
Country: USA
State: Texas
City: Cypress
Site: dominos.com

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