Radio Shack
Nonexistent customer service, rude confrontational employees

Went to my local RadioShack in Lockport NY today to find a hookup cord that I had bought there before. After searching for a short period of time, I asked the young man for help finding what I needed (the store was empty) since he obviously was not going to ask me if I needed any assistance. He did not know the product line and after a half hearted short search started to grab various adapters to cobjob a cord together. I explained to him that I had recently bought the same cord there and was not interested in cobbing different adapters together. I told him that if they were out of them ok but he stated that he was looking and to not give him attitude. I told him to kiss off and that I would not shop there anymore because of HIS attitude and would report him to corporate, he said go ahead and I left rather agitated without further conversation

As a combat vietnam veteran I insist on a certain amount of courtesy and respect especially from some young loser who obviously doesn't care about his job enough to give good customer service. RadioShack used to be the only place to shop for quality electronics and had people working there who knew what they were doing. I have shopped at the lockport RadioShack since the mid 1970's-but rest assured I will no longer be a customer and intend on giving website reviews on this incident.

Company: Radio Shack
Country: USA
Address: south transit road
Site: radioshack.com

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