Verizon Wireless
Charged $174.25 for Eleven Days of Service on Returned Phone

I signed up for service with Verizon & the phone I received was junk, it only worked some of the time. I tried to call customer service & got the run-around with them. I took it back to the store & again, got the run around. Finally, my husband came home & I decided to return the phone prior to the 14 day contract cancellation time. The person I dealt with both times is Gregory Paul. He is a shyster, he will have you buying things you don't even need. He had me purchase screen protectors even though the case I bought with it had protection for it. He told me that I needed then anyway. He told me that there was a $35 restocking fee, (which was fine) but today I received a bill in the mail for the 11 days I had the phone & I am being charged $174.25. They told me that this was for the services used. I don't understand it, I didn't really use it much due to the fact that the phone only worked some of the time. I called them & then they hit me with more crap, it went from $ 174.25 to $ 493.00. I did everything required & still getting the shaft.

*warning*

Do not use Verizon Wireless. They are not to be trusted. Boost mobile has unlimited plans with data. Verizon is limited. Your data is a gigabyte, you voice is unlimited only mobile to mobile.

Company: Verizon Wireless
Country: USA
State: Michigan
City: Grand Rapids
Address: 2605 E Beltline Ave SE
Phone: 6162854540
Site: verizonwireless.com

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