Home Depot
Kitchen Renovation Took 9 Months With 10 or More Deliveries

Too many things went wrong to list. There were design mistakes, no contact or concern from the manager, promises not kept, and problems with every delivery (10 or more separate deliveries). After delivery, they said they forgot to order one third of our cabinets and now need $4300 more. We were told the return fee was 15% when it was 40% (after we made one return). There were 6 separate installations. I have two pages of everything that went wrong over the 9 months it took to finish. Finally, I contacted their Facebook page with a bad review, and we did get some satisfaction. I will now drive to Lowe's to shop.

Company: Home Depot
Country: USA

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