T-Mobile/Samsung Galaxy S3
Incompatible with some email

After several hours about the telephone nowadays with both Tmobile and Samsung, Sarah D at Tmobile cust svc established today the S3 system isn't suitable for some Microsoft Exchange mail. T mobile Rim worked just good recently with this specific mail account, nevertheless when my spouse changed to his completely new S3, it did not work. Samsung went him via a firmware update, however no link. Numerous T Mobile tech-support people appear unacquainted with this, despite the fact that I'm discovering plenty of comparable grievances on the internet. I, also, have an S3 that will be performing excellent with my gmail and google records. Sadly, husband wants trade mail for function. While he reported he was offered a telephone that's lacking a vital purpose, they stated it had been not their problem. While he requested to talk to the problem quality division, Sarah D stated they do not talk to clients straight since furious clients could be violent, therefore each one is necessary to publish their grievances via fax (!!), email or letter. He obtained exactly the same solution when seeking to talk straight to an individual regarding contract disputes. He was also informed the titles of division heads were unfamiliar to her.

Company: T-Mobile/Samsung Galaxy S3
Country: USA

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