Best Buy Store 159 White Marsh Maryland
Black Tie Phone Replacement Cost Deposit and Refurbished Camera Failed

Hello World!
Well, I was dumb enough to trust Best Buy and the Black Tie Program. You see, when I got my HTC EVO 4G I was excited. The salesman at BBY said I should sign up for the "Black Tie Program" so I did. I made over a years worth of $10 payments and finally had to use it when I dropped my phone. I took it to BBY and they made me pay a $50 deposit for a substandard loaner while I waited for my new "Refurbished" HTC EVO to arrive.

Well, the phone arrives and I switch all the data and applications. I get everything just right and find my Camera will not work. Well, I'm a little pissed so I take this "Refurbished" phone back to BBY. Now, since I'm pissed I ask for a manager and tell her I don't want to keep doing this. It costs me time and money every time I come to switch this phone. Well, the only thing they do is comp my $50 deposit for the loaner phone. Big deal, I get that back anyway.

Company: Best Buy Store 159 White Marsh Maryland
Country: USA
State: Maryland
City: Nottingham
Address: 5200 Campbell Boulevard
Phone: 4109313107

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