X10.com
X10 Ltd., x10 WTI x10 products are not worth buying and support is even more worthless

This company advertisement of their products is not true. I bought a wireless video sending set and it would only transmit intermittant sound and no video whatsoever. I had to sit on hold on the phone for over an hour and was sent an RMA that was incomplete as to where to send back the hardware. When I tried to call back I waited for almost two hours and gave up and tried the online chat they tried to go through some troubleshooting which did not get any more results that I had gotten before. They told me because it had been over a week since I had gotten their equipment that I was not entitled to a refund which I was asking for but that a "newer" and "better" unit would be mailed to me once I sent in the old stuff. I did this and never heard from them again. I have tried to email, talk on chat, and call them but without any luck into getting any resolution. I checked online after the fact, my mistake, and found out this to be their regular way of doing business. Do not buy from this company... Their equipment is sub-standard and support is non-existant.

Company: X10.com
Country: USA
State: Washington
City: Renton
Address: 620 Naches Ave. SW
Phone: 4252033900
Site: x10.com

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