Glyde.com
Rejects Orders, Does Not Honor or Raincheck Coupons, Poor Customer Service
- 03-04-2012
- 8
Electronics and household app.
The first time I ordered the seller rescinded, because of that I lost the time sensitive coupon code. The company was notified of this twice later but made no effort to rectify. They also held the pre-authorized funds on my credit card for 10 days, which prevented me from buying a replacement during that time.
Then the second purchase was "flagged" for verification in which they asked for extensive personal information via email, which I reluctantly supplied, then rather than calling me (which they stated they would do if there was a problem) they simply canceled the order and suspended my account. I have been jerked around by this company now for 4 weeks and I could have purchased something flawlessly from a known seller. I do not recommend glyde.com.
They respond slowly, reject orders over weekends (even though they are not available by phone), have a site setup which makes mistake purchases very likely (which you then have to wait to clear off your credit line), and they have an ambivalent perfunctory approach that equals no customer service for any problem related to the purchase.
Company: Glyde.com
Country: USA
Site: glyde.com