Home Depot
Cabinets Delivered Did Not Match the Showroom Sample
- 01-10-2012
- 37
Electronics and household app.
We recently purchased cabinets from Home Depot. When we received them, we were shocked at how bad they looked and how poor the workmanship was. There were four of us adults who had looked at the sample in the showroom, but none of us were prepared for what we received. I cried.
The salesperson from Home Depot and the cabinet company representative came to our home to look at the cabinets. They agreed that we did not receive the product that we were shown in the showroom, but they are not going to do anything about it. I would understand if we had been shown what we would be receiving and then decided later that we did not like it. We were never shown or told how bad it would be.
I have since found other complaints about this very thing, as they made it look like we were the only ones who had an issue with the quality. I wish I could show you the pictures. We have a garage full of horrible-looking cabinets and a lot of money invested.
It is so sad that a company will do nothing when they know they did not deliver the goods as promised. It is not worth going to Home Depot to purchase cabinets, because they will deliver you junk and only tell you sorry (stinks to be you).
Company: Home Depot
Country: USA