A & E Factory Service
Bad, do not use

KitchenAid refrigerator quit operating per month before-before Christmas. Named our nearby good technician who arrived instantly. Award: wants new compressor. Sadly the good technician don't/could not work with warranty fix so we'd to contact Sears / A&E.

1st AE tech visit: "do not tell ME it requires a new compressor, I'll choose for myself" (3 hrs later:) "it's really a leak, I'll provide color to locate it, delay 24 hrs"

2nd AE visit: no-show

Third AE visit: (16 times later, various technology) " I-donot view a leak, oahu is the compressor, I've to-order one-but when it is available in phone this quantity and have for me personally and I'll emerge immediately. I am switching refrigerator down and departing dismantled ice-maker along with it below"

4th AE visit: did not occur as technology stated, compressor came 24 hours later but after two times of yelling at scheduler to obtain a scheduled appointment that same month, we attempted to locate another organization. Sadly NO BODY really wants to function KitchenAid warranty repairs except the losers In A & E.

Fifth AE visit: (seven days later, same technology as 3rd visit) man gets to end-of the 8-12 screen. At this time we've dropped a large number of bucks in missed work-hours between your two people. The next time cheaper and more straightforward to purchase a fresh refrigerator, despite the fact that that one is just per year old. Technology finishes compressor installation within an hour however requires another time to try and work out how to produce bill. I'd to depart when I was going to be dismissed for lacking anymore work. After I got house, refrigerator ultimately operating following a month. Nevertheless, ice-maker is laying along with refrigerator, mocking me.instead of wait another a few months for this to obtain solved, we got the doorway off the fridge and mounted it ourselves.

These terms can't convey alone just how much we dislike the corporation. I encounter chaotic habits when I hear their title. Avoid them no matter what. Save your valuable damaged equipment to hurl at their storefronts, it is a lot more effective. Their obvious slogan of "Client Satisfaction: " "We Are not satisfied before youare unsatisfied."

Company: A & E Factory Service
Country: USA
State: Connecticut

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