Samsung
Faulty HDTV

Below is copy of letter sent to the samsung company:

I bought a Samsung LN46B650 tv on 05-02. The tv worked great until 12-01-11 where moment I observed red & orange straight wrinkles about the display. I'd bought a-3 year warranty and am anticipating the repairmen to come quickly to my house on 12-16-11. Sadly for me personally the guarantee organization has already established numerous grievances against them-and the BBB (Better Business Office) has them scored D-, and so I am not wanting something unique.

What really upsets me is the fact that after I performed a research on the web regarding my issue I observed countless grievances from individuals who possibly bought this same design, or who bought versions roughly 2-3 years back. I'm sure that you're well-aware of the issue since many of those individuals had approached Samsung. I'm also sure that you realize precisely what the thing is and also the provider (s) were/are that you simply buy the defective panels from.

I ‘m much more upset after I genuinely believe that you might have merely had a recognition of some kind to fix the issue, but I suppose you believed it better to cope with those people influenced on the situation-by-case basis.

Our answer is that this: I'll purchase another tv, that'll clearly not be considered a Samsung. Whether my present Samsung gets mounted stays to become observed, but when it will I'll contribute it to charity…I might feel terrible promoting it to somebody understanding there might be more difficulties in the future while realizing full well that Samsung isn't a company in working with client problems. Evidently your company discovers this conduct appropriate. I am aware why…it’s an easy statistical recreation. There aren't enough people suffering from this dilemma to trigger an trouble inside your revenue, for if there is you'd undoubtedly tackle the problem.

The point is, I've submitted a with Customer Affairs & am along the way of processing another using the BBB. I'll inform anybody & everybody who requires to not purchase any digital item using the Samsung title onto it. I'll publish this tale on sites & as numerous websites which are right for such data so that as several readers I will.

Company: Samsung
Country: USA
State: Florida
City: Boynton Beach

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