Sheraton Starwood
Dishonest, Cheating and Shameless Staff

What I attempt to state at listed here is not “general comment”. What I've to express is just a severe complains! I simply attempt to issue Sheraton or Starwood is it possible to still maintain great support in China or need to turn into a really nearby poor support and low-class resort???

Okay, listed here is my poor experience. I mentioned having a man whose title is Yang Bo is one of the Four Factors in Beijing and he's the representative of the revenue office. He assured me a cost RMB16,000 to get a 73 square meters, support condo or cost RMB13,000 to get a 53 square meters, support condo equally might have additional 2 persons’ breakfast, 2 gym accesses along with a parking.

He made me visited twice towards the Four Factors in Beijing where's 30km from my location. Nevertheless, when my spouse and me went there nowadays and ready to signal a deal and we actually prepare indication for 5 years agreement since I'm be moved by my organization to China for 5 years. But in the last second the revenue woman informed us that she didn't understand what Yang Bo guaranteed in my experience and he or she can't provide me the cost since that cost is method over her agreement.

The history didn't completed however, the toughest component is whenever we named the man called Yang Bo together he completely refused what he guaranteed in my experience and explained he can't remember what he explained in my experience about the telephone a week ago!!! Exactly what a laugh! This type of shady individual could be a representative of the purchase division in a Four Points Resort! Exactly what a large disgrace for Sheraton and everyone who operates for Sheraton! It's insult and currently nothing concerning the cost anymore! He suggested I'm a liar

Therefore must I create speech report after I contact Sheraton or every other Starwood chain resort each time?! I called the top office of Starwood today but also poor they CAn't discover the General Manager for that Four Points of Beijing. I'm severely awaiting an acceptable reaction from Sheraton or Starwood. An extremely sensible description

If Sheraton or Starwood can't possess the capability to keep the amount what supply in The United States then please don't arrived at China to create aged client dissatisfied so much! I updated my China mobile phone under my associate area and so I don't mind to get phone from Starwood to describe for your problem.

Company: Sheraton Starwood
Country: USA

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