The Scooter Store
Breaks down

I purchased my scooter Summer 2010. Later that Summer it stopped working. I called the scooter store. They sent out Pride who built the scooter. This took several weeks. The repairmen came out and replaced the console. Less then one year later, I am having issues with it again. I call the scooter store. Its not under warranty. They tell me its $27.50 every 15 min the repair men is here. I agree to the charge. This entire process takes several weeks for the to get here. The repairmen shows up look at the scooter asks me some questions then makes a phone call. After several minutes of more questions to me and the person on the phone, he decides its the motor. "first he thinks its the battery" I just replaced them and he confirms this. The cost of the motor $1100.00. The cost of the scooter $798.00 new. I only use in the Summer as the scooter must stay out of the wet weather. I declined the motor from the scooter store. I found online for $144.00
Bottom line. Their are other companies to buy scooters from, you might want to avoid the scooter store. If you decide to go with them just be advised. After the 1 year warranty is up. If they do fix your scooter, they will not guarantee their work. I did not pay the man as he did not ask.
I paid out of pocket for my scooter. No help here.

Company: The Scooter Store
Country: USA

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