ChatandVision
Ana/Mike in support. Did not deliver what was promised - impossible communication, got cheated

I bought an Asus SV1T Skype video phone from this company. On the first page on the internet listing its says "Portable, with rechargeable battery" and under the headline "In the box" it was saying "Lithium battery".

When the phone arrived there was no battery found. I noted to them it was missing, but in return the sales support Ana wrote back that the battery was an accessories and not included. However I did make a pdf print of the internet listing, send it to Ana / support saying it is featured to be portable with rechargeable battery and no where - even under the "accessories listing" a battery is mention to be extra. You can't even order a battery from the website!!!

Long story short - I asked their support about 10 times to get my battery and even with physical evidence evidence in my hand, the support department totally ignored my mails and the fact that the battery was to be included.

Company: ChatandVision
Country: USA
Site: chatandvision.com

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