Sanyo
No sound on 7 month old HDTV Plasma

I bought a 50" Plasma HDTV on 11/08 and on 07/01 I turned it on and there was sound for a few minutes, then the audio went out. I called SANYO and their customer service had me fittle with the remote a few times and then told me someone would get back to me right away. This did not happen. I looked up "problems" with this tv and it is known to have audio problems, like no sound whatsoever. I bought it at Walmart and I also looked up problems with returning this particular tv they don't stand behind their products either even if you have a 2 year warranty, like we purchased. We are out $767.00. I would like to know what can be done about this? How can we get help? We saved the money to buy this tv, paid cash for it and now this.

Company: Sanyo
Country: USA
State: Arizona
City: Forest City
Address: 3333 Sanyo Road
Phone: 8008775032
Site: sanyoctv.com

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