Canon USA
Ripped Off Big Time

Many years before I turned acutely discouraged using the Cannon organization, producer of copiers for house and workplace. I fought very difficult to locate a customer support telephone number or email. After I did so I published the issues I'd with among their defective copiers within an try to be produced complete for that reduction I endured. To create a lengthy history small, their customer support consultant required in regards to a week to obtain back with me. He held the trade heading by requesting me concerns having small related to the issues I'd. It looked just like a tactic to use me along and make me disappear. The only real quality that Cannon might develop was that I submit the copier for fix, all at my cost, or venture out and purchase a brand new copier from their store with comparable functions. I am a physical design manufacture so I'm atleast only a little competent to remark upon the failures of the equipment and also the reason for this breakdown. I'll never purchase another Cannon product again following this encounter and highly recommend that anyone scanning this clearly consider just how much total reduction they'd be prepared to endure from Cannon in case that their new purchase of the Cannon merchandise fundamentally leads to item disappointment, particularly following the guarantee ends.

"Hello,

Many years previously on December 18 I bought the Computer 150 individual copier, SERIAL NUMBER KAF01941. I really loved its use and compactness. Throughout that period, due to rare use, I Have just had a need to buy one toner cartridge. Cannon will be congratulated on the fantastic type of items. I really do have one great problem.

This design was created to shop using the document assistance containers folded-over the cover/moving platen. Recently I leaned to switch on the copier subsequently occur/uncover the paper containers. Along the way the rubber eraser I kept freely in my own hand decreased from my palm and hit the print option. The copier was subsequently triggered and experimented with backup and printing while nothing was within the device to become ripped even though the address was still closed in position. Because the platen was secured in position the copieris inner things extended to spin and press till I had been ready to disconnect the equipment.

The copier has become ineffective since nothing occurs after I struck the backup option.in a nutshell, an extremely moderate and foreseeable incident has result in the damage of my copier. I issue how Rule technicians have created a with no security interlocks that'll avoid the device from destroying itself and its own push system by simply pressing the backup option. Our good sense makes me genuinely believe that it's extremely foreseeable to anticipate the backup switch might be pressed intentionally or inadvertently as the platen is guaranteed from the paper containers. Our feeling informs me that the smartly designed copier shouldn't self destruct when an eraser drops onto it. I don't remember studying any item literature caution me about that type of event.

So what can I really do to obtain my device operating again? Normally, it's still like-new. Thanks so much for the quick response.

Http://www.usa. Canon.com/customer/control? Act=ModelInfoAct&fcategoryid=126&modelid=10515 "

Company: Canon USA
Country: USA
State: California
City: Long Beach
Site: canon.com

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