Need 4 Digital
Need4Digital Bait and Switch

I submitted an online order for a digital camera, which with

Free shipping and no tax would total XXX, well below other online retailers.

I received an e-mail receipt with an order number,

But the first oddity was the receipt did not include an order total.instead it

Had the following language: "Please Note: All orders are subject to final

Approval by the order verification dept. We may contact you regarding the

Status of your order as well as for any necessary corrections or adjustments

That may be required to insure total satisfaction with your order, as well as

But not limited to any sales tax / shipping or insurance charges (if and when

Applies), of which you will be informed of and you must agree to before any

Adjustments to your order are preformed and charged to your credit card prior

To shipping. You will receive a copy of your final statement (receipt) with the

Arrival of your package."

A few days later the retailer sent me an e-mail asking to

Call and verify my purchase. When I called to verify they tried to talk me into

Accessories for the camera, and actually lied about what it came with, telling

Me that I wouldn't even be able to use it without ordering a battery (they quoted

$75 and $125 for two different batteries, which was far more than market price

And even above $69 and $99 listed on their website for the same batteries). I

Rejected this several times, and the retailer raised their voice and began

Talking down to me about why would I buy just a camera, I dont know what Im

Talking about, etc. I asked them just to send what I ordered.

They then quoted me the total for the order, which was $50

More than it should have been. I questioned if they had added an accessory anyway, and they

Said "no didnt you hear me, I already told you that and you werent

Listening". They said the extra cost accounted for shipping and

"insurance". Obviously this was a ridiculous amount. I was supposed

To have free shipping, which is still advertised on their website as of today

5/6.

When I asked him to break down the charges piece by piece

For me over the phone, he said he would cancel the order, and then hung up on

Me. To data my credit card has not been

Charged, but I'm monitoring it for any wrong doing. I am reporting this because

I think it's a bait and switch routine, and I'm afraid many, many people have

Fallen for it.

Company: Need 4 Digital
Country: USA
State: New York
City: New York
Address: New York, New York
Phone: 3474629297
Site: need4digital.com

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