Direct Tv
Technician Visits Failed to Fix Signal, Then $400 Contract Fee Charged

I agreed to take Direct TV as a part of a packaged deal with centurty link. When the satellite signal did not come through, sometimes all evening, I called for a technician to come out and fix it.

A different technician did come out 5-7 times and every time he got it working temporarily... One to 3 nights later the satelite signal would not come through.
After repeatedly taking off work and also tying up 4 hours and also on the weekend all these times, I decided that I had given this company plenty of fair chances.

Then I was told that I had signed an "oral" 2 year contract! I had not signed any contract. I do not sign 2 year contracts... Not even with a phone company. I asked for a copy (Tape) of this contract and immediately the subject was changed to, "well the 2 year contract was mentioned on your bills"!

I was told as long as the signal was coming through in 2 rooms of my house they could nor dismiss the contract even though it did not come into the TV that I mainly watch! I repeatedly told them that another cable CO which I got after cancelling the contract, consistently worked in this room. I also told then I had the wiring in that room and the TV checked out by an electrician!

They said they would take the $400 out of my account that I originally paid them within 2 weeks if I did not make the payment before the 2 weeks were up.

A Verbal contract? That is not even legal even if I had agreed to a 2 year contract... Which I did not!

I am taking this up with the State Attorney General of my state!

Never get hooked up with this company!

Company: Direct Tv
Country: USA
State: Nevada
City: Laughlin
Phone: 18776476924

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