Best Buy - Corpus Christi
Customer Service

Electronics and household app.

Visited shop, purchased and taken care of Bosch Dishwasher, shipping, installment and installation package, anywhere over $700.00. Bought on 02-08-11. Was advised they'd supply e-mail improvement and might contact 02-11-00. Never got ANY email or calls. Fullfillment day of 02-14-11. No-call no dishwasher. Got about the telephone that morning.invested more than 30 units on-hold before speaking with somebody. They didn't understand something. Used in Equipment division plus they understood nothing or can offer data. 02-15-11 - called again. I invested more than 45 units about the telephone on-hold. Lastly hung-up and named the 800-number for equipment installation. These were ready to contact the shop (have no idea how) and that I was informed the dishwasher was ther however they had a receding using the Optimus installation company (Not My Issue). The aid technology stated the supervisor of the Corpus Christi shop would be to contact me on 02-16-11 to provide me an update. It had been recommended I get the machine and also have them credit the install after which I really could employ anyone to do the mount. I explained NO, I taken care of shipping and Installment and that's what I'd like BESTBUY to reside as much as. They've didn't provide me the most popular courtsey to call and/or email me with info, I cant appear to enter connection with anybody in the shop additional that store audio, The shipping and installment day has handed and no-call. Exactly what a frustration we've with BESTBUY. Never Again! I will ensure you. I'm happy using the 800 installment division because they required the full time and had the most popular courtsey to assist me. They supplied extra information in 10 units than anybody. Exactly what a embarrassing administration exercise of Bestbuy towards their client - ME! The next time you want to get devices, guess who WE SHALL NOT visit? I had been informed the supervisor of the shop will-call me 02-16-11. I wont keep my breathing, but when they are doing I'm extremely interested what they'll state and/or do. Most likely not a lot of both.


Company: Best Buy - Corpus Christi
Country: USA
State: Texas
City: Corpus Christi
Site: bestbuy.com
  <     >  

RELATED COMPLAINTS

Sears
Did not deliver or install as promised. Told many lies

Sears Holdings Corporation
Awful company

Best Buy
Appliance Non-installation

Lowes
Bosch Dishwasher Installation

Best Buy
Extended warranty issue

Lowes
Scam

Sears Dishwasher
Extra charges for installation

HH Gregg
Poor customer service

WG&R Green Bay
Terrible extended warrenty (Ultra-Shield)

HH Gregg
Their store manager does not even return my calls