Verizon Wireless Cellular
Cellular Service and Added Minutes Terminated Suddenly

Electronics and household app.

On Dec. 14 my cellular service (phone number) was terminated totally and my minutes I had added as well were gone. I was ripped off. I got ahold of a customer service rep. in Georgia which managed to get my phone turned back on again but my minutes

Were never returned. I am reporting this because it was explained to me by other customer service reps that not only would my phone service automatically terminate again but any minutes I might add in the next 24 hours would disappear too!

I am considering calling them and saying that I am going to take them to small claims court which might or might not make them a little nervous and force them to restore my service and my minutes.


Company: Verizon Wireless Cellular
Country: USA
Address: 140 West St
Phone: 18009220204
Site: verizonwireless.com
  <     >  

RELATED COMPLAINTS

Classic Closeouts
Charged my Discover Card $69.99 when I didn't order anything

Cellular One - Dobson Communications
Dobson Communications Early Termination Fees

Great Fun
Fraudulent charges were added to my credit card

Verizon
Extended network service via US Cellular down for days

Consumer Cellular
Minute cap of 2,400 and number transfer to new provider blocked

Verizon Wireless/Airtouch Cellular
Prepaid Emergency Phone Plan Changed From Six Months to 60 Days

Shock City Cellular
Early Termination results in a double jeopardy fee - payable to the service provider (verizon) and the vendor (shock city cellular) Minneapolis

Symantec
Unauthorized billing

Verizon Wireless
Account Changed From Prepay to Credit Without Consent, Now Billed $3400

Verizon Wireless Company
Billed Until End of Cycle for Service Cancelled Three Weeks Earlier