Radio Shack
Repair Depot Radio Shack Scam

I brought a Garmin Nuvi 265WT (GPS) in for Service because the FM traffic receiver doesn't work. I had been in contact with Garmin, Tech support couldn't resolve the problem so I took it into Radio Shack under my service plan & checked the unit in for repair. The unit is less than a year old and under the manufacturer's warranty. The unit was supposed to be sent to Garmin. They do not allow other companies to work on their products if they are under the one year warranty. I purchased my GPS on 02/13/10 with serial #1R2278435 with an internal ID#3671641725. They were surprised that Radio Shack did not send the unit to them.instead of fixing my unit, they gave me a different unit with a different serial # and internal ID #. I checked in had very slight scratches on the screen, the unit that they returned to me had no scratches and was noted by them as well. The FM Receptor/Car charger was not checked in for service when it should of been because that is the only way to make sure FM traffic was working.

Company: Radio Shack
Country: USA
State: Texas
City: Fort Worth
Address: 1801 S Beach St
Phone: 8174155142

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