Lacrosse Technology
Warranty... Not!

The problem is with the WS-2810 Weather Station. The wind sensor went out in July. I received a RMA number from Lacrosse Technology and was instructed to return the item within 10 daysof receiving said RMA number. I returned the item and was told that I would be receiving a replacement system. I called back in August, September and October and was told that the replacement system was on "backorder" and no estimated ship date was available.

I called again inmid-October and was told that the item would ship in "Late October" andwould be called with a ship update. I called today (8 Nov) to seewhat the status was and the item is "still on backorder". I asked why my replacement was on backorder when at least 20 were available in my local Costco store for sale at $79 each. I was given the usual "I don'tknow" answer and requested to speak to a supervisor. I was told that a"supervisor wasn't available" and that I would be called back ASAP.

Company: Lacrosse Technology
Country: USA
State: Wisconsin
City: LaCrosse
Address: 2809 Losey Blvd. S
Phone: 6087821610
Site: lacrossetechnology.com

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