Frys Electronics
Consumer Stone-walled by managment

Bought a refurbished Toshiba laptop with full warranty. Had to wait months for Frys Electronics to repair my system, was sent back to the manufacturer twice for 6 week intervals. The first time, they replaced the hard drive, which was not the problem. Second time, the CD would not work, sent back for 6 more weeks, was told from Frys, unit was not going to be sent back, asked for a refund, but unit was still with Toshiba.

They did not respond in a timely manner, neither did managment. Does not take two weeks to get an email response from any where in the world, nothing more than stone-walling. If I mention small claims, they can no longer talk to me over the phone. I am still waiting for my laptop computer or someone from corporate who can fast track by either replacing the unit or refund.

Company: Frys Electronics
Country: USA
State: California
City: San Marcos
Address: 150 Bent Avenue
Phone: 7605661300

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