LaCie
What you see is not what you get

I purchased a brand new LaCie 500GB external hard drive about 2yrs ago for futer use. I recently opened it for use and discovered that there are 465GB (92%) of storage and not the 500 all over the box. After surfing through the 61MB of pre-loaded information, I discovered in a pdf acrobat file that basically stated that after formatting the drive you will loose 5-10% of the space depending on the operating system... I had not formatted anything yet. I just looked to see how much space was there. 35GB is a huge amount of space to come up short... Less the 61MB of pre-loaded information (it takes 1000MB to make a GB). The below is a copy and paste of the info. I called LaCie and was told that it wold cost about $9 for them to consult on the phone and it was suggested that I go to the web site to address my issues. Just another road block of red tape, which I find is standard business practice among large companies.
" Important Info: 1GB = 1,000, 000,000 bytes. 1TB = 1,000, 000,000, 000 bytes. Once formatted, the actual available storage capacity varies depending on operating environment (typically 5-10% less)."
I purchased a Seagate 325GB and found it 7%/28GB short although the box read 325GB. It's starting to look like standard business practice. I'd hate to try a terabyte.

Company: LaCie
Country: USA
Address: 22985 NW Evergreen Pkwy
Phone: 5038444500
Site: lacie.com

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