Samsung Cell Phone Company
MOBILE REPAIR SAMSUNG I have Samsung A777 slide cell phone. I had the phone in my front poket of my pants. I layed on the ground looking under my truck and must of rolled over enough to put pressure on the LCD screen. Phon

I have Samsung cell phone #A777 slide phone. Service with AT&T. I purchased phone less than 3 months ago. Warranty stated is limited 1 year. AT&T was called and I was referred to Samsung repair. I sent phone in and was told that I abused the phone because the inner part of the LCD screed was cracked due to excessive pressure. That could make sense due to the phone being in my pocket while I momentarily layed under by truck and must of rolled over a bit to put pressure on the phone. Or it could of been that I put pressure on it while inspecting the damage and trying to see to screen better. This pressuree was from my fingers pressing lightly on the screen. I say&If they make a phone that fragile, that is ridiculous and they should recall the phone.instead they make a profit in repair. The phone should be designed with a cover to protect the LCD. It stinks that a handful of cell companies have monopolized that industry and can operate business in such a poor manner. They know they can get away with these typye of actions because I am only one of 20 million (maybe 100 million worldwide) and they don't need to satisfy me.

Company: Samsung Cell Phone Company
Country: USA
State: Texas
City: Plano
Address: 1000 Klein Road suite200
Phone: 18889874357

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