Samsung T.V
Terrible customer service

My partner and that I had bought a 42-inch Samsung T.V. Which was a simply over a-1 1/2 yrs old. The t.V. Started going negative and we'd settled additional for that warranty so that they arrived. Once they arrived, the geek team man claimed he'd purchase the component which he'd be in 14 days. The day he was to possess turned up, he named to express the component no further endured which we'd obtain a new t.V. The things they do not let you know, is the fact that you subsequently need to spend another $200 to get a newwarranty with this t.V. To create things worse, they lied the component was no further created, it really is made however it cost a lot of for Bestbuy to displace. They informed us we were fortunate we were obtaining a new t.V. But we got stiffed out-of 24 months of the warranty simply because they didn't wish to repair the t.V. We traded the t.V., didn't spend another $175 bucks to get a fresh guarantee and after spending over $7,000 bucks at Bestbuy on devices previously year, we're rescheduling our charge card and certainly will no further purchase from their website. We are in possession of HHGregg within our region and certainly will try them. Thecustomer service we encountered was horrible. The 4-year guarantee is just a fraud! Bestbuy * plus they be seemingly heading just how of Circuit City. I ought to understand, I was raised in Richmond wherever Signal City started and had buddies that worked there plus they began heading downhill due to the customer support.

Company: Samsung T.V
Country: USA

  <     >