Syneron Inc
Syneron Suing Doctor Who Doesn't Want Laser Warranty

Syneron is a manufacture of cosmetic laser equipment, including laser hair removal devices. We bought a Comet diode laser in 2005 which had a 3 year warranty. When the warranty was about to expire, Syneron offered to extend it for another 3 years for $19,000. I ended up getting a different laser I liked better, within a month of signing the warranty contract. I was on a 1 year payment plan for the $19,000. I had already been charged $3000 and told them to cancel and forget about the warranty.
So what did Syneron do? They pursued me for the remainder of the money! First they sent me to collections and when that didn't work, they hired a law firm to threaten me. I have since retained a lawyer. I have never heard of a laser company that makes money from doctors that threatens to sue a doctor who wants to cancel an extended warranty. These guys make it seem that they are in the business of exploiting rather than serving doctors. You should seriously consider how I have been treated if you are considering buying equipment or service from Syneron.

Company: Syneron Inc
Country: USA
State: Ontario
City: Toronto
Site: syneron.com

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