Straight Talk
Extremely Poor Customer Service

Straighttalk is just a supplier of prepaid cellphone company.

I purchased support along with a telephone from their website. Since there is not really a contributing store in my own region, Straighttalk might deliver a telephone in my experience via FedEx.

As The telephone was in-transit, I realized that the delivery address that Straighttalk had on apply for me was wrong. Just the town and zipcode were wrong, therefore the required change was small.

I named Straighttalk, and that I was informed that it had been organization plan to not modify handles. The reps suggested that my only feasible option is always to contact FedEx to help make the change.

Accordingly, I called FedEx. Obviously, FedEx claims that it can't alter the tackle since the shipper (i.E., Straighttalk) had positioned specific limitations about the cargo. Nevertheless, the repetition from FedEx did state that easily could easily get a Straighttalk repetition to contact FedEx, then FedEx might alter the handle nevertheless.

I called Straight Talk back. Obviously, I inform the repetition to contact FedEx. The repetition suggests that she can't do this since some "top division" (whichever which means) has stated she's to not achieve this.

For That second-time, I contact FedEx. Again, the repetition claims that I have to do is get Straighttalk to create a 5-second telephone call to direct the handle change. The change could be excessively easy if your Straighttalk repetition might simply create the phone call.

I create one last-call to Straighttalk. This time around, the repetition suggests that changing the handle is not actually possible. After I show that all he's to complete is provide FedEx a phone, he merely repeatedly claims, "that isn't feasible." After I expected to talk to the repetitionis boss, I had been placed on hold forever.

Additionally, the repetitions were exceptionally challenging to comprehend simply because they knew little Language.

For anybody who's considering mobile support, I'd not consider Straighttalk. Prevent it no matter what since if you actually are having issues, you will simply be attached without any option.

Company: Straight Talk
Country: USA
State: Florida
City: Miami
Site: straighttalk.com

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