AT&T Mobility
Dishonest Sales Practices

On June 11, I requested a brand new iPhone and support from AT&T. I ended my Verizon support — that we have been pleased with since 1994 — since I dropped in deep love with the a large number of helpful applications designed for the iPhone Mobile.

While speaking using the sales person, I chose to change my AirCard to AT&T, also, because one-bill for anything — when I had with Verizon — appeared less complicated, also it was exactly the same price: / month.

"Can I get an endless intend on the AirCard?" I expected.

"obviously, " the repetition responded. I'd an infinite program with Verizon. But still, I needed to be certain.

"All of The information I do want to deliver and obtain for $60 per month?" I used up.

It was established. And so I requested the brand new AirCard along side my new iPhone, endless information ideas on both.

In July, I began getting emails from AT&T detailing that I had been nearing the 5G restriction on my AirCard and was going to be billed for almost any overage.

5G limit?

NEVER could I've requested an AirCard having a restriction. Actually, I ASKED in regards to a restriction and was certain there is none.

"I am sorry, friend, we-don't have an endless arrange for AirCards, " another consultant of AT&T advised me, "just for the iPhones. When the additional broker informed you that, she should not have."

The 2nd consultant explained she'd "observe what I really could do" to redress the injustice. This came to nothing — that we found after 25 units on-hold. Although I waited for nothing, a registered ladyis speech educated me that "unexpected costs are undesirable." Certainly.

On Sept. 13th, I had been billed a $160 early termination charge to stop the AT&T AirCard.

Company: AT&T Mobility
Country: USA

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