Sears Customer Service
Very poor service when buying a product

Surprise if Sears has any customer support. With great excitement I round a driving garden tracter 3 nights before from Sears store shop spending the entire cash with three years guarantee purchase and got routine shipping today. I got a holiday to get the merchandise and sears shipping contracter camera as soon as 8:00 AM so when he left automobile before my home, he questioned me easily possess the secrets for that tracter. I mentioned no body offered me the secrets or something. He desired to provide it and that I declined shipping since I don't understand if it works. A person from Sears shipping division calls and aske me to consider shipping and that I declined again. I'd to operate to store shop once they exposed after 9:00AM and after awaiting half an hour, there till 9:30AM (despite the fact that shop starts at 9:00AM), soneome comes with no one affects to express sorry. They continued claims that I declined shipping as though it's my problem. I'd to create extra journey of fifty kilometers simply to request who's accountable to provide secrets along side item. The knowledge of purchasing a sears item was sickening and that I merely requested for reimbursement of my entire cash and ended the deal with outrage. I understand Sears might not care if your client moves, but I will speculate why they're demonstrated within the listing of next condemned business-as I study a few months before. Atleast I'll not store again at Sears for almost any factor to any extent further.

Again returned to shops nowadays to obtain back my cash but same "reasons" from another person. Why I'm being taxed to possess my cash caught with Sears once the item isn't actually sent to me? Exactly what a awful Sears support is becoming?

Company: Sears Customer Service
Country: USA

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