Rca / Thomson Consumer Relations
Company has employee to lie and not honor warranty of 42 flat screen hd/tv
- 07-13-2009
- 11
Electronics and household app.
I purchase a 42 inch flat screen HD/TV less than a year ago, again it was working fine until it broke down. I called manufactur warranty, and since than it has went down hill all the way. I spoke to carrie at thomson, she gave me a list of company's to call, they all told me the same NOT TAKING NO WARRANTY FROM RCA/THOMSON DUE TO A LETTER THEY RECEIVED.
Called back spoke with Josh, he said i would have to wait to hear from a account resoultion it would take 3 to 5 days, never heard from no-one.
Week later called back spoke to nichol she again gave me a list of company's to called, called them, same answer, called back spoke with jessica, josh and nichol again all on different days have still not heard from anyone yet. I have owned rca products before but never again.
Company: Rca / Thomson Consumer Relations
Country: USA
State: Indiana
City: INDIANAPOLIS
Address: 101 WEST 103RD STREET
Phone: 8664657157