Apple
Iphone working fine. Dropped iphone on floor. Screen went white. Apple genius rejects warranty repair for... Water!?

I dropped my 6 month old iphone, and it stopped working. There are no signs of exterior damage as it was in a nice, padded case. Wasn't sure if my iphone would be covered under warranty, but thought I'd try the genius bar and see if they could repair it.

The 'genius' assigned to me (female, didn't catch her name) peered into the iphone with her flashlight and proclaimed that my iphone had suffered water damage (what?!) and could not be repaired under warranty.

She also told me it would have had to have been 'completely submerged' for the moisture indicator to appear.

I was rudely dismissed and never even got to say anything. She didn't ask me any questions, just told me my iphone had water damage.

I did not get my iphone wet. I am not lying.

What a rip off.

I will not be getting another iphone, as I have no idea caused the moisture indicator to turn red and don't want to take a chance on it happening again.

Company: Apple
Country: USA
State: Pennsylvania
City: King Of Prussia
Address: 160 N Gulph Road
Phone: 6102652321

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