GE Profile Dishwasher
Poor quality / Poor service

Electronics and household app.

I've a GE dishwasher that quit draining significantly less than 14 weeks after purchase. The dishwasher continues to be operate on typical three times each week. We were informed whenever we purchased that it'd an enhanced filtration, but we nevertheless carefully wash.

Once The specialist arrived, he identified the issue a blocked filter, that they might cost along with the support contact a charge of $99 to wash it. I'd to contact customer relationships in order for them to renounce the support phone charge.

The specialist did anything, therefore the dishwasher won't clear efficiently. Another technician arrived and discovered the line have been kinked from the first specialist.

Nevertheless the dishwasher won't clear, and so I named to plan a third specialist. This really is where the support quality actually fallen.

Calling to get a next visit, I had been informed that I'd need to delay 4 times to get a support phone. After I reported they established a demand Sunday between 8 and 5. I waited all day long with no display.

Right before 5:00, I named and was informed the specialist couldn't discover the home. I questioned and also the tale transformed to used to do not reply the telephone once the specialist named numerous occasions. I told them I've call recording on my telephone with no call arrived in after I responded the two: 00 automated verification phone.

I told them to contact him and also have him come to help make the fix. I had been informed that mail had simply quit. They explained best I really could do was to ask Friday.

I named Monday, Consumer Relationships stated they'd request a specialist if he'd seriously Friday. Never heard back. And so I will have something ask Thursday, not each morning that I required, but rather Wednesday morning.

This is the way they handle a person, whose every equipment is GE.

Toughest insufficient support ever!


Company: GE Profile Dishwasher
Country: USA
State: Georgia
City: Atlanta
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